EV Charger installation

Your home charger will be installed by friendly and experienced installers, who are regularly receiving 5 star ratings from customers.

• A standard install typically takes around 2 hours.
  
• The more information you provide during the ordering process, the higher the chance your install will go ahead without delays on the day.
• Have your Wi-Fi password ready so that your expert can connect your home charger to the internet, unlocking its full range of smart features.

Who installs the electric car chargepoint?

Our Installation Experts install Pod Point charging points. They are highly trained and experienced electricians and part of their role is to understand the world of electric vehicles and home charging, enabling them to assist with common queries during installation

How long does it take?

Each install is unique, but standard installs take around 2 hours on average. If we can’t complete on the day because of any unexpected extra works then we will reschedule an installation date at a mutually convenient time.

Unexpected extra works quotation process:

• If your installation doesn't meet the criteria for a standard installation we can usually still carry out the installation but an additional cost may be incurred.
• If this is the case, we'll carry out a free site survey and produce a no-obligation quote for the additional works. If the additional work is minor and it fits within your installer's schedule for the day we may be able to take payment from you and complete it there and then.
• If there are significant additional works, we'll come back to you with a quote and if you accept, we will re-arrange the installation.
• If you decide not to proceed, a full refund will be provided for any payment that you've already made.

What to prepare for your install?

• Ensure the area around the distribution board/electricity supply meter is clear including the cable run route - specifically in small spaces such us under stairs and in and around garages.
• Have your Wi-Fi password ready so your installer is able to connect your chargepoint to the internet.